Shipping Policy

Most orders are processed within 1-3 business days after payment is confirmed. Processing time does not include weekends, public holidays, or carrier transit time. During peak seasons, promotions, or periods of high order volume, processing may take slightly longer.

Estimated shipping time is typically 6-14 business days after the order has been dispatched. Delivery timelines may vary depending on the destination, carrier conditions, customs review, weather, address accuracy, and other factors outside our direct control.

We offer free shipping on qualifying orders of $45+. Shipping fees and available delivery options are shown at checkout before payment is completed.

Orders may be fulfilled from our own or partner fulfillment facilities depending on inventory availability and the delivery destination. This helps us prepare and deliver orders efficiently and does not necessarily mean that an order ships from a local warehouse in the customer's country.

When tracking is available, a tracking number or tracking link will be sent to the email address used at checkout. Customers can use that tracking information on the carrier's tracking page to follow shipment updates. Tracking updates may take several business days to appear after dispatch.

If your package is delayed, tracking has not updated for an unusually long time, or the order appears to be lost, please contact customer support with your order number and tracking information. We will review the shipment status and work with the available carrier or fulfillment information to help resolve the issue.

Please make sure your shipping address is complete and accurate before placing an order. Incorrect or incomplete addresses may cause delays, failed delivery, or return-to-sender issues.